Shipping policy
Shipping Policy
Last Updated: July 26, 2026
Thank you for shopping with CozyCub. We are committed to delivering your order as quickly and safely as possible.
Order Processing
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Orders are processed within 1–3 business days (Monday–Friday).
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Orders are not processed or shipped on weekends or public holidays.
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During peak seasons, holidays, or promotional events, processing times may be slightly longer.
Shipping Locations
We currently ship to customers within the United States.
Estimated Delivery Time
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Standard Shipping: 7–12 business days
Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, or other unforeseen circumstances.
Shipping Costs
Shipping charges are calculated at checkout based on your location and selected shipping method.
Free Standard Shipping is available.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. Tracking information may take 24–48 hours to become active.
Incorrect Shipping Address
Please ensure that your shipping address is correct before placing your order. CozyCub is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your package is delayed or appears to be lost, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and photos of the damaged item and packaging so we can assist you promptly.
International Shipping
At this time, CozyCub only ships within the United States.
Contact Us
If you have any questions regarding our Shipping Policy, please contact us:
Store Name: CozyCub
Email: support@cozycub.store
Phone: +1 (682) 337-9386