Payment Policy

At CozyCub, we are committed to providing a secure and convenient shopping experience. This Payment Policy explains the payment methods we accept and how your payments are processed.

Accepted Payment Methods

We accept the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • PayPal

  • Apple Pay

  • Google Pay

The payment methods displayed at checkout may vary depending on your location and device.

Payment Processing

  • All payments are processed securely through trusted third-party payment providers.

  • Your payment information is encrypted during transmission using industry-standard security protocols.

  • CozyCub does not store or have access to your complete credit or debit card information.

Currency

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

Order Confirmation

After your payment has been successfully processed, you will receive an order confirmation email containing your order details. If you do not receive a confirmation email, please contact us.

Payment Authorization

By placing an order, you authorize CozyCub and its payment processors to charge your selected payment method for the total order amount, including applicable taxes and shipping fees.

Failed or Declined Payments

If your payment is declined, please:

  • Verify your payment information.

  • Ensure sufficient funds are available.

  • Contact your bank or card issuer if the issue persists.

  • Try an alternative payment method.

Orders will not be processed until payment has been successfully completed.

Taxes

Applicable sales tax will be calculated and displayed at checkout based on the shipping destination and applicable laws.

Fraud Prevention

To protect our customers, CozyCub reserves the right to review orders for potential fraud. We may request additional verification or cancel any order that appears suspicious or cannot be verified.

Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Depending on your bank or payment provider, refunds may take 5–10 business days to appear in your account after they have been processed.

For more information, please refer to our Refund & Return Policy.

Contact Us

If you have any questions regarding payments or billing, please contact us:

CozyCub
Email: support@cozycub.store
Phone: +1 (682) 337-9386